Everything you need to know before ordering. Still have questions? Contact us.
How does ordering work?
Send a quote request and we'll reply within one business day with pricing and delivery details for your address. To order, you reserve with a small deposit — the balance isn't due until your order is fulfilled.
Is the deposit refundable?
Yes — deposits are fully refundable before fulfillment of your order begins.
How do the custom-printed designs work?
Every model can be printed with artwork on its wall panels. Pick a design from our gallery, or send us your own idea — a theme, a photo, your dog's name, anything. We'll show you a preview of your shed with the design before you commit. Prefer no design? Every model is also available plain.
Can I see my design before ordering?
Yes. After you send your quote request, we prepare a rendering of your chosen model with your design so you can see exactly what you're getting before placing a deposit.
What's included with every unit?
Every shed and dog house includes a solid 3/8" (10mm) floor board, so your contents (or your dog) sit on a raised solid floor instead of bare ground.
How is it delivered?
Delivery arrangements depend on your location — we confirm the method, timing, and any cost with your quote before you commit to anything.
Do I need a permit?
Almost certainly not. Our largest unit is about 43 sq. ft., and most U.S. jurisdictions only require permits for structures over 100–200 sq. ft. Rules vary, so check your local code and HOA if unsure.
Which product is right for my space?
The Utility Shed (87" × 71") is for general backyard storage. The Slim Shed (87" × 35") is under 3 feet deep for side yards and walls. The Dog House (35" × 39") fits small to medium dogs. Not sure? Tell us about your space in the quote form and we'll recommend one.
Didn't Find Your Answer?
Call us at (518) 898-0092 or send a message — real people, real answers.